Leadership & Team Development: Week 40

Emotional Intelligence

Learn
Emotional intelligence – the ability to manage ourselves and our relationships effectively, consists of four fundamental capabilities: self-awareness, self-management, social awareness, and social skill. Each capability, in turn, is composed of specific sets of competencies.

Unlearn
It is untrue that EQ could not be taught. There is a misunderstanding that EQ or the layman term “street smart” is born. However Goleman had shared that emotional intelligence could be learned as long as individual understand the components in emotional intelligence.

Relearn
The components in emotional includes
Self-Awareness

Emotional self-awareness: the ability to read and understand your emotions as well as recognize their impact on work performance, relationships, and the like.
Accurate self-assessment: a realistic evaluation of your strengths and limitations.
Self-confidence: a strong and positive sense of self-worth.

Self-Management

Self-Control: the ability to keep disruptive emotions and impulses under control.
Trustworthiness: a consistent display of honesty and integrity.
Conscientiousness: the ability to manage yourself and your responsibilities.
Adaptability: skill at adjusting to changing situations and overcoming obstacles.
Achievement orientation: the drive to meet an internal standard of excellence.
Initiative: a readiness to seize opportunities.

Social Awareness

Empathy: skill at sensing other people’s emotions, understanding their perspective, and taking an active interest in their concerns.
Organizational awareness: the ability to read the currents of organizational life, build decision networks, and navigate politics.
Service orientation: the ability to recognize and meet customers’ needs.

Social Skill

Visionary leadership: the ability to take charge and inspire with a compelling vision.
Influence: the ability to wield a range of persuasive tactics.
Developing others: the propensity to bolster the abilities of others through feedback and guidance.